Cancellation & Refund Policy – FAVenturs & Co.

Welcome to FAVenturs & Co. (“Company”, “we”, “our”, or “us”). This Cancellation & Refund Policy outlines the terms related to cancellations, refunds, payments, and service modifications for all services and platforms operated by FAVenturs & Co., including FAVoffers, FAVbooking, IT Solutions, and Social Media Management services.

By purchasing or using our services, you agree to this policy.

1. General Policy

FAVenturs & Co. primarily provides digital services, promotional solutions, booking facilitation, and marketing-related services.

Due to the nature of digital and customized services, refund eligibility may vary depending on the type of service purchased.

2. Cancellation Policy

Service Cancellation by Customer

Customers may request cancellation of services by contacting our support team through official communication channels.

Cancellation requests must include:

• Full Name
• Registered Email or Mobile Number
• Service Details
• Reason for Cancellation

Service Cancellation by FAVenturs & Co.

We reserve the right to suspend or cancel services if:

• False or misleading information is provided
• Payment is not completed
• Terms & Conditions are violated
• Fraudulent or harmful activities are detected
• Service misuse occurs

In such cases, refunds may not be applicable.

3. Refund Policy

Non-Refundable Services

The following services are generally non-refundable once initiated or delivered:

• Digital marketing campaigns
• eCoupon promotions
• Social media management services
• Website development or IT services already started
• Customized business solutions
• Advertisement and branding services
• Promotional package fees

Refund Eligibility

Refunds may be considered only under the following situations:

• Duplicate payment made accidentally
• Service could not be initiated by FAVenturs & Co.
• Technical/payment errors caused by our platform
• Approved cancellation before work or campaign initiation

Approved refunds will be processed within 7–15 business days.

4. FAVbooking Refund & Cancellation

For hotel, resort, or property bookings through FAVbooking:

• Cancellation and refund policies may vary depending on the property owner or service provider.
• Users are advised to review booking-specific policies before confirming reservations.
• FAVenturs & Co. acts as a facilitating platform and may not be responsible for third-party cancellation disputes.

Refund timelines for bookings depend on partner policies and payment providers.

5. Campaign & Service Modifications

Customers may request modifications to:

• Promotional campaigns
• Advertisement content
• Social media plans
• IT project requirements

Additional charges may apply depending on the scope of changes requested after project initiation.

6. Payment Disputes

If users face payment-related issues, they must contact us immediately with transaction details.

FAVenturs & Co. reserves the right to verify all payment claims before processing refunds or adjustments.

Fraudulent dispute claims may result in account suspension or legal action.

7. Processing Charges

Certain payment gateways, banking fees, taxes, or third-party transaction charges may be non-refundable.

Refunds, if approved, may be processed after deducting applicable charges.

8. Force Majeure

FAVenturs & Co. shall not be held responsible for delays, interruptions, or cancellation of services caused by:

• Natural disasters
• Technical failures
• Government restrictions
• Cyber attacks
• Internet or server outages
• Events beyond reasonable control

Refunds may not apply in such situations.

9. Changes to This Policy

FAVenturs & Co. reserves the right to update or modify this Cancellation & Refund Policy at any time without prior notice.

Updated policies will be published on our official website.

10. Contact Us